If you would like to know more please have a look at the following related services pages or get in touch
If you are not satisfied with the outcome of the review then you still have the opportunity to refer your complaint to the Financial Ombudsmen Service (subject to meeting the eligibility criteria). If you customer does not meet the Ombudsman Service’s eligibility criteria, or you believe that you have suffered a loss that is more than £150,000, then you will need to consider whether to take action through the courts.
A recent authority has held that it is possible to seek redress through the Financial Ombudsman Service or Financial Compensation Service as well as pursuing a claim through the Courts provided that there is no double recovery of the loss suffered.
For help and advice please contact Phil Alden on 03333 231 586 or email us.
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