3PB Direct

Related legal services

If you would like to know more please have a look at the following related services pages or get in touch

The very latest Ofqual GCSE guidance (released on 20 August) is here.:

Ofqual has also updated its formal appeals guidance – Extraordinary regulatory framework: General Qualifications, COVID-19 Conditions and Requirements. It did – so on 14 August and again on 19 August 2020. Please make sure that you are looking at the latest version of this guidance when considering appeals.

The General Qualifications “GQ” Conditions (“GQCov Conditions”) apply to all general qualifications, including GCSEs. (Please note that these guidance documents are very likely to change again over the coming days.) For students in England, information about the appeals process is set out in the
guidance by Ofqual. This was last changed on 19 August 2020. Please check for changes.

For students in Northern Ireland, information about the appeals process will be published by CCEA on their website in due course.

For students in Wales, the appeals process is set out in guidance by Qualifications Wales.

For students in Scotland, the appeals process is set out in guidance by the Scottish Qualifications Authority.

Support phonelines

Exam Results Helpline
• Telephone 0800 100 900
• nationalcareers.service.gov.uk
The Exam Results Helpline can provide information on appeals, complaints, or what your next steps may be once you’ve received your results.

• Telephone 0300 303 3344
• Contact the Ofqual student support phoneline if you want to find out more about how you were graded, the autumn exams series, how to make an appeal or raise a concern about bias or discrimination.

The Mix (mental health support)
• If you’re under 25, you can call The Mix on 0808 808 4994 (Sunday-Friday 2pm–11pm) request support by email using this form on The Mix website or use their crisis text messenger service.

For help and advice please contact Phil Alden on 03333 231 586 or email us.

Chat to one of the 3PB team online

Call +44 (0)3333 231 586, send us an email or chat to the 3PB Direct team online:


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    How to instruct a barrister

    Our experienced team of specially-trained clerks make instructing a 3PB Direct barrister simple. Watch our video for a step-by-step guide on how to work with us to achieve a resolution to your legal issue.

    We’ll be here every step of the way to support and guide you through the legal challenges at hand.

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