Students have rights to compensation and increasingly are using them to make complaint – sometimes at their instigation and sometimes at the behest of parents – against their University, College or School.
Disputing the marking of your degree assessments, insufficient special arrangements made for you to take your exams, cancellation of courses and timetabled tutoring, inadequate pastoral care when you were struggling to cope, and exam results gone against you. You may also have suffered psychological harm from this and a loss of earnings, sacrificing potential salary from a lucrative graduate job.
Tutors are increasingly accused of discriminating against students for having a mental illness and pressurising students to leave due to issues of dyslexia, ADHD, and OCD. Indeed many current claims in England and Wales state that the “reasonable adjustments” required by the 2010 Equality Act to accommodate students’ mental illness are not being made.
Paying £9,250 tuition fees with maintenance costs on top every year means you expect the kind of service that allows you to maximise the outcome. Students who need reasonable adjustments should not pushed around or ignored. This year hundreds of students are demanding compensation after lecturer strikes led to them losing contact hours.
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